SaaS Metrics That Matter: MRR, Churn, LTV and NRR Explained
MRR, churn, NRR, quick ratio and Rule of 40 explained in plain English, with a worked example showing why revenue growth alone can hide trouble.
Short answer: Early-stage SaaS companies are usually valued with revenue multiples (ARR × a multiple drawn from comparable deals) because a discounted cash flow (DCF) model needs cash flow projections that are unreliable this early. Understanding DCF mechanics still matters, though, because a revenue multiple is really a shortcut for what a full DCF would otherwise calculate explicitly.
Ask an investor how they value an early-stage SaaS company and you’ll almost always hear “a multiple of ARR.” Ask them what that multiple is actually standing in for, and the answer traces back to discounted cash flow.
Valuation ≈ ARR × Multiple
The multiple itself comes from comparable transactions or public company valuations for similar businesses, adjusted for growth rate, net revenue retention, gross margin, and market conditions. A faster-growing company with strong NRR (see SaaS metrics that matter) commands a higher multiple than a slower-growing one with weak retention, even at the same ARR.
It dominates early-stage valuation for a practical reason: a DCF needs multi-year free cash flow projections, and an early-stage company’s actual future cash flows are highly uncertain — a small change in an assumed growth rate compounds into a wildly different valuation years out. A multiple sidesteps that by anchoring to what the market is actually paying for similar businesses right now, rather than projecting the company’s own cash flows years into the future.
A discounted cash flow values a company as the present value of all its future free cash flow. The building blocks:
Cost of capital (WACC), via CAPM for the equity portion:
Cost of equity = Risk-free rate + Beta × Equity risk premium
WACC = Equity weight × Cost of equity + Debt weight × Cost of debt × (1 − Tax rate)
Free cash flow to the firm (FCFF):
FCFF = EBIT × (1 − Tax rate) + Depreciation & amortization − CapEx − Increase in net working capital
Projected cash flow and terminal value:
Projected FCF at year t = Base-year FCF × (1 + growth rate)^t
Terminal value = Final-year FCF × (1 + terminal growth) ÷ (WACC − terminal growth)
Enterprise and equity value:
Enterprise value = Sum of present values of projected FCF + Present value of terminal value
Equity value = Enterprise value − Total debt + Cash
Value per share = Equity value ÷ Shares outstanding
The terminal value formula requires the terminal growth rate to be lower than WACC — otherwise the perpetuity math is undefined, which is a real constraint, not just a technicality, when modeling a company still growing fast.
Once a company has stable, positive, reasonably predictable free cash flow — typically well past the early stage — a DCF’s projections carry less uncertainty, and it can reveal whether the market’s multiple-based price is actually justified by the underlying cash generation. For an early-stage company still burning cash with an uncertain growth trajectory, a DCF’s output is extremely sensitive to assumptions that are little better than guesses, which is exactly why the market defaults to multiples instead at that stage.
A revenue multiple is, implicitly, a compressed DCF: the market is pricing in an expectation of the company’s future growth, margins, and eventual cash flow, and expressing all of that as a single number you multiply by current revenue. When a multiple looks unusually high or low compared to peers, working through what growth rate and margin trajectory would justify that multiple in a DCF is a useful reality check — it turns “the market says 10x ARR” into “10x ARR implies roughly this growth and margin path,” which is either plausible for the company or it isn’t.
This is educational, not investment guidance: real valuations involve qualitative factors, negotiation dynamics and market conditions no formula fully captures. A free company valuation calculator walks through the WACC, FCF, DCF and EPS mechanics above with a worked example, built for learning how the pieces fit together rather than for pricing a real deal.
Part of: SaaS Metrics & Pricing
Free tools for this topic: SaaS Metrics & Runway Calculator, Break-even & Pricing Calculator, Company Valuation Calculator